Shipping policy

Shipping Policy

At Bella Glow, we take great care in packaging our candles to ensure they arrive safely.

1. Processing Time

   • Orders are processed within 1–2 business days after payment is confirmed.

   • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

   • Standard Shipping: Delivery takes 5–7 business days after the order has been shipped.

   • Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods.

3. Shipping Costs

   • Shipping costs are calculated at checkout based on the selected shipping method and delivery location.

4. Shipping Confirmation & Tracking

   • Once your order has shipped, you will receive a confirmation email with tracking information (if available).

5. Damaged or Lost Packages

   • Bella Glow is not responsible for delays, lost, or damaged packages caused by the shipping carrier.

   • If your order arrives damaged, please contact us within 48 hours of delivery with photo evidence so we can assist you.

6. Incorrect Shipping Information

   • Customers are responsible for providing accurate shipping details.

   • Bella Glow is not responsible for orders delayed or undeliverable due to incorrect addresses.